{"id":4283,"date":"2025-09-12T01:55:25","date_gmt":"2025-09-12T01:55:25","guid":{"rendered":"https:\/\/concept2.cz\/new\/?page_id=4283"},"modified":"2025-09-18T10:07:19","modified_gmt":"2025-09-18T10:07:19","slug":"ordering-shipping","status":"publish","type":"page","link":"https:\/\/concept2.cz\/en\/ordering-shipping\/","title":{"rendered":"Ordering &#038; Shipping"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4283\" class=\"elementor elementor-4283\" wpc-filter-elementor-widget=\"1\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f031764 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"f031764\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-678bc62 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"678bc62\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58b2a4a elementor-widget elementor-widget-heading\" data-id=\"58b2a4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-70f3b4c e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"70f3b4c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-177e6dd e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"177e6dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"24635101\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-246351011\" data-tab-title-id=\"e-n-tab-title-246351011\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-246351011\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tOrdering &amp; Shipping\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-246351012\" data-tab-title-id=\"e-n-tab-title-246351012\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-246351012\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tReturn Policy\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-246351013\" data-tab-title-id=\"e-n-tab-title-246351013\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-246351013\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tUS Taxes\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-246351014\" data-tab-title-id=\"e-n-tab-title-246351014\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-246351014\" style=\"--n-tabs-title-order: 4;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tCanadian Taxes and Brokerage Fees\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-246351011\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-246351011\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-7d7dc81 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"7d7dc81\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7dced6 elementor-widget elementor-widget-heading\" data-id=\"a7dced6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ordering and Shipping<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-950fa59 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"950fa59\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a4bf02e elementor-widget elementor-widget-heading\" data-id=\"a4bf02e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What's On This Page\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef8705d elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"ef8705d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#buy\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Where To Buy<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#info\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Shipping Information<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#charges\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Shipping Costs<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-734205e elementor-widget elementor-widget-text-editor\" data-id=\"734205e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"MuiContainer-root MuiContainer-maxWidthLg MuiContainer-disableGutters comp-section MuiContainer-paddingTopMd MuiContainer-paddingBottomFalse css-18cy0gx\"><div class=\"MuiContainer-root MuiContainer-maxWidthFalse comp-section__content css-14jkshp\"><div class=\"MuiGrid-root MuiGrid-container MuiGrid-spacing-xs-2 comp-grid section-container layout_onecol css-hcvbkk\"><div class=\"MuiGrid-root MuiGrid-item MuiGrid-grid-xs-12 MuiGrid-grid-sm-12 comp-grid-item comp-grid-item--text-mode--dark section layout_onecol content css-oco8c1\"><div class=\"comp-strap comp-strap--text-mode--dark MuiBox-root css-rl271r\"><div class=\"MuiContainer-root MuiContainer-maxWidthLg comp-strap__content css-n8ywp2\"><div class=\"c2-native-html-comp css-1ph1bo9\"><div class=\"comp-native-html MuiBox-root css-c7q33y\"><div class=\"\"><p>For pricing and shipping information on oars, please see\u00a0<a title=\"Oars: Pricing, Ordering and Shipping\" href=\"https:\/\/concept2.cz\/new\/oars\/ordering-and-shipping\/\" data-entity-type=\"node\" data-entity-uuid=\"4b8d93b3-a958-4a7f-b715-a29db7c5353d\" data-entity-substitution=\"canonical\">Oar Pricing, Ordering and Shipping<\/a>.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24f25a3 elementor-widget elementor-widget-heading\" data-id=\"24f25a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Where to Buy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70d4711 elementor-widget elementor-widget-text-editor\" data-id=\"70d4711\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"buy\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"MuiContainer-root MuiContainer-maxWidthLg MuiContainer-disableGutters comp-section MuiContainer-paddingTopMd MuiContainer-paddingBottomFalse css-18cy0gx\"><div class=\"MuiContainer-root MuiContainer-maxWidthFalse comp-section__content css-14jkshp\"><div class=\"MuiGrid-root MuiGrid-container MuiGrid-spacing-xs-2 comp-grid section-container layout_onecol css-hcvbkk\"><div class=\"MuiGrid-root MuiGrid-item MuiGrid-grid-xs-12 MuiGrid-grid-sm-12 comp-grid-item comp-grid-item--text-mode--dark section layout_onecol content css-oco8c1\"><div class=\"comp-strap comp-strap--text-mode--dark MuiBox-root css-rl271r\"><div class=\"MuiContainer-root MuiContainer-maxWidthLg comp-strap__content css-n8ywp2\"><div class=\"c2-native-html-comp css-1ph1bo9\"><div class=\"comp-native-html MuiBox-root css-c7q33y\"><div class=\"\"><p>oncept2 sells direct, shipping from locations in Morrisville, Vermont, and Salt Lake City, Utah.<\/p><p>In addition to buying directly from Concept2, there are a small number of resellers who carry Concept2 products. Please note that aside from Concept2, we can\u2019t guarantee pricing nor whether a reseller will have our products in stock. If you\u2019re looking to try-before-you-buy, please check out our\u00a0<a title=\"Erg Finder\" href=\"https:\/\/www.concept2.com\/erg-finder\" data-entity-type=\"node\" data-entity-uuid=\"1ff9f37e-6f03-49b9-8e79-69396cbe8813\" data-entity-substitution=\"canonical\">erg finders<\/a>\u00a0for locations near you that have our equipment.<\/p><p><a title=\"Buyer Beware\" href=\"https:\/\/www.concept2.com\/blog\/buyer-beware\" data-entity-type=\"node\" data-entity-uuid=\"f8ef3d4c-5264-4b0a-a78d-75cd42e4f1da\" data-entity-substitution=\"canonical\">If you have any questions about a reseller<\/a>, please call Concept2\u2019s Customer Service team, who will be happy to verify which companies participate in our program.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40a0821 elementor-widget elementor-widget-heading\" data-id=\"40a0821\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping Information\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d1cb94 elementor-widget elementor-widget-text-editor\" data-id=\"0d1cb94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"MuiContainer-root MuiContainer-maxWidthLg MuiContainer-disableGutters comp-section MuiContainer-paddingTopMd MuiContainer-paddingBottomFalse css-18cy0gx\"><div class=\"MuiContainer-root MuiContainer-maxWidthFalse comp-section__content css-14jkshp\"><div class=\"MuiGrid-root MuiGrid-container MuiGrid-spacing-xs-2 comp-grid section-container layout_onecol css-hcvbkk\"><div class=\"MuiGrid-root MuiGrid-item MuiGrid-grid-xs-12 MuiGrid-grid-sm-12 comp-grid-item comp-grid-item--text-mode--dark section layout_onecol content css-oco8c1\"><div class=\"comp-strap comp-strap--text-mode--dark MuiBox-root css-rl271r\"><div class=\"MuiContainer-root MuiContainer-maxWidthLg comp-strap__content css-n8ywp2\"><div class=\"c2-native-html-comp css-1ph1bo9\"><div class=\"comp-native-html MuiBox-root css-c7q33y\"><div class=\"\"><p>Orders shipping within the US and Canada ship via UPS or FedEx Ground service.<\/p><p>Orders totaling $0 USD ship via the United States Postal Service, regardless of destination.<\/p><p>Orders typically ship within 1\u20133 business days of placement.<\/p><p>Express shipping is available at an additional cost for phone orders only: 800.245.5676 (toll-free) Monday\u2013Friday, 9:30 a.m.\u20134 p.m. ET.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7c77f7 elementor-widget elementor-widget-n-accordion\" data-id=\"a7c77f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1750\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1750\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> When will I receive my order? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1750\" class=\"elementor-element elementor-element-a80627c e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"a80627c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e095c8 elementor-widget elementor-widget-text-editor\" data-id=\"4e095c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"MuiContainer-root MuiContainer-maxWidthLg MuiContainer-disableGutters comp-section MuiContainer-paddingTopMd MuiContainer-paddingBottomFalse css-18cy0gx\"><div class=\"MuiContainer-root MuiContainer-maxWidthFalse comp-section__content css-14jkshp\"><div class=\"MuiGrid-root MuiGrid-container MuiGrid-spacing-xs-2 comp-grid section-container layout_onecol css-hcvbkk\"><div class=\"MuiGrid-root MuiGrid-item MuiGrid-grid-xs-12 MuiGrid-grid-sm-12 comp-grid-item comp-grid-item--text-mode--dark section layout_onecol content css-oco8c1\"><div class=\"comp-strap comp-strap--text-mode--dark MuiBox-root css-rl271r\"><div class=\"MuiContainer-root MuiContainer-maxWidthLg comp-strap__content css-n8ywp2\"><div class=\"c2-native-html-comp css-1ph1bo9\"><div class=\"comp-native-html MuiBox-root css-c7q33y\"><div class=\"\"><p>Orders typically ship within 1\u20133 business days of placement. While we don\u2019t anticipate delays with Concept2 processing your order, UPS and FedEx have suspended their guaranteed services. Concept2 will not be held responsible for shipment delays.<\/p><p><a href=\"https:\/\/www.ups.com\/us\/en\/service-alerts.page?id=alert1\">UPS Service information &gt;<\/a><\/p><p><a href=\"https:\/\/www.fedex.com\/en-us\/service-alerts.html\">FedEx Service information &gt;\u00a0<\/a><\/p><p>Please track your package with the carrier to get the most accurate information about when it will be delivered<\/p><p>If you are purchasing this as a gift, you can\u00a0<a title=\"Gift Acknowledgement\" href=\"https:\/\/cms.concept2.com\/sites\/default\/files\/news\/holidaygiftcert_2020.pdf\" data-entity-type=\"media\" data-entity-uuid=\"e9fb4037-75e0-4cda-8dbe-6f611c77e8bc\" data-entity-substitution=\"media\">download a gift acknowledgement<\/a>\u00a0to give to the recipient while we work hard to get your order to you.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1751\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1751\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I Ship to a business address? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1751\" class=\"elementor-element elementor-element-a74cb35 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"a74cb35\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cff9425 elementor-widget elementor-widget-text-editor\" data-id=\"cff9425\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tYes, it is possible to ship to a business address. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1752\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1752\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I schedule a specific Delivery Date? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1752\" class=\"elementor-element elementor-element-cc51c78 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"cc51c78\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e42da6 elementor-widget elementor-widget-text-editor\" data-id=\"1e42da6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNo, it is not possible to choose a specific date on which to receive your order; however, if you have a preferred date on which you would like your order to ship from Concept2, please place your order by phone: 800.245.5676 (toll-free) Monday\u2013Friday, 9:30 a.m.\u20134 p.m. ET.\n\n\n\n\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1753\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1753\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is a signature required? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1753\" class=\"elementor-element elementor-element-e65195d e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"e65195d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13b9028 elementor-widget elementor-widget-text-editor\" data-id=\"13b9028\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNo. All orders (including RowErg, SkiErg, and BikeErg orders) ship without a signature required. If you are not home at the time of delivery, UPS\/FedEx will leave the package where they would normally leave packages for your location. If you\u2019d like signature required delivery service, please place your order by phone: 800.245.5676 (toll-free) Monday\u2013Friday, 9:30 a.m.\u20134 p.m. ET. An additional fee may apply, and we cannot guarantee the carriers will comply, as they have suspended guaranteed services at this time.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1754\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1754\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What are the shipping dimensions? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1754\" class=\"elementor-element elementor-element-209f7c0 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"209f7c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-141972d elementor-widget elementor-widget-text-editor\" data-id=\"141972d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tShipping dimensions for RowErgs, SkiErgs and BikeErgs are available on the relevant product page.\n\n\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1755\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1755\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What packaging is used? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1755\" class=\"elementor-element elementor-element-c6f4621 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"c6f4621\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b00fa3 elementor-widget elementor-widget-text-editor\" data-id=\"0b00fa3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We use cardboard and recyclable expanded polystyrene (EPS) packaging to ship our RowErgs, SkiErgs and BikeErgs. Please recycle this packaging when possible:<\/p><p><a href=\"https:\/\/www.epsindustry.org\/\">Find an EPS drop-off location in North America<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"When will I receive my order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Orders typically ship within 1\\u20133 business days of placement. While we don\\u2019t anticipate delays with Concept2 processing your order, UPS and FedEx have suspended their guaranteed services. Concept2 will not be held responsible for shipment delays.UPS Service information &gt;FedEx Service information &gt;\\u00a0Please track your package with the carrier to get the most accurate information about when it will be deliveredIf you are purchasing this as a gift, you can\\u00a0download a gift acknowledgement\\u00a0to give to the recipient while we work hard to get your order to you.\"}},{\"@type\":\"Question\",\"name\":\"Can I Ship to a business address?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, it is possible to ship to a business address.\"}},{\"@type\":\"Question\",\"name\":\"Can I schedule a specific Delivery Date?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No, it is not possible to choose a specific date on which to receive your order; however, if you have a preferred date on which you would like your order to ship from Concept2, please place your order by phone: 800.245.5676 (toll-free) Monday\\u2013Friday, 9:30 a.m.\\u20134 p.m. ET.\"}},{\"@type\":\"Question\",\"name\":\"Is a signature required?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. All orders (including RowErg, SkiErg, and BikeErg orders) ship without a signature required. If you are not home at the time of delivery, UPS\\\/FedEx will leave the package where they would normally leave packages for your location. If you\\u2019d like signature required delivery service, please place your order by phone: 800.245.5676 (toll-free) Monday\\u2013Friday, 9:30 a.m.\\u20134 p.m. ET. An additional fee may apply, and we cannot guarantee the carriers will comply, as they have suspended guaranteed services at this time.\"}},{\"@type\":\"Question\",\"name\":\"What are the shipping dimensions?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Shipping dimensions for RowErgs, SkiErgs and BikeErgs are available on the relevant product page.\"}},{\"@type\":\"Question\",\"name\":\"What packaging is used?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We use cardboard and recyclable expanded polystyrene (EPS) packaging to ship our RowErgs, SkiErgs and BikeErgs. Please recycle this packaging when possible:Find an EPS drop-off location in North America\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f78b5d elementor-widget elementor-widget-heading\" data-id=\"5f78b5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Notes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9e1fb2 elementor-widget elementor-widget-text-editor\" data-id=\"d9e1fb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"MuiContainer-root MuiContainer-maxWidthLg MuiContainer-disableGutters comp-section MuiContainer-paddingTopMd MuiContainer-paddingBottomFalse css-18cy0gx\"><div class=\"MuiContainer-root MuiContainer-maxWidthFalse comp-section__content css-14jkshp\"><div class=\"MuiGrid-root MuiGrid-container MuiGrid-spacing-xs-2 comp-grid section-container layout_onecol css-hcvbkk\"><div class=\"MuiGrid-root MuiGrid-item MuiGrid-grid-xs-12 MuiGrid-grid-sm-12 comp-grid-item comp-grid-item--text-mode--dark section layout_onecol content css-oco8c1\"><div class=\"comp-strap comp-strap--text-mode--dark MuiBox-root css-rl271r\"><div class=\"MuiContainer-root MuiContainer-maxWidthLg comp-strap__content css-n8ywp2\"><div class=\"c2-native-html-comp css-1ph1bo9\"><div class=\"comp-native-html MuiBox-root css-c7q33y\"><div class=\"\"><p><sup>1<\/sup>\u00a0Shipping costs are subject to change without notice and may be subject to additional taxes.\u00a0<strong>See Note 5, below, for additional information.<\/strong><\/p><p><sup>2<\/sup>\u00a0Shipping costs listed for Canada do not include Canadian taxes or brokerage charges. All shipments to Canada are subject to these additional fees.\u00a0<strong>See Note 6, below, for additional information.<\/strong><\/p><p><sup>3<\/sup>\u00a0Parts, clothing and accessories not otherwise listed in the above charts that are purchased with a RowErg, SkiErg or BikeErg ship at no extra cost.<\/p><p><sup>4<\/sup>\u00a0For locations other than those listed in the above charts, please refer to our\u00a0<a href=\"https:\/\/www.concept2.com\/international\">list of International Contacts<\/a>\u00a0for purchasing Concept2 equipment. For countries\/territories in which we do not have an International Contact listed, please email\u00a0<a href=\"mailto:c2global@concept2.com\">c2global@concept2.com<\/a>\u00a0for more information.<\/p><p><sup>5<\/sup>\u00a0<strong>US Taxes<\/strong>: Concept2 collects HI GET tax for orders shipping to Hawaii and sales tax for orders shipping to all other locations where sales tax applies. See\u00a0<a title=\"US Taxes\" href=\"https:\/\/www.concept2.com\/us-taxes\" data-entity-type=\"node\" data-entity-uuid=\"ef2e3f0b-a17f-4592-9b4f-fc1c5be645ce\" data-entity-substitution=\"canonical\">US Taxes<\/a>\u00a0for more information.<\/p><p><sup>6<\/sup>\u00a0<strong>Canadian Taxes and Brokerage<\/strong>: All orders to Canada that total more than $0 USD will be shipped via UPS International Standard Service. Shipping costs displayed on this site for Canada do not include Canadian taxes or brokerage charges collected by UPS Canada.\u00a0<a title=\"Canadian Taxes and Brokerage Fees\" href=\"https:\/\/www.concept2.com\/canadian-taxes-and-brokerage-fees\" data-entity-type=\"node\" data-entity-uuid=\"abd7d415-0f59-4310-bba9-d2ba1ff00108\" data-entity-substitution=\"canonical\">All shipments to Canada are subject to these additional fees<\/a>.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-246351012\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-246351012\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-5d1a386 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"5d1a386\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba54a98 elementor-widget elementor-widget-heading\" data-id=\"ba54a98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df26da3 elementor-widget elementor-widget-text-editor\" data-id=\"df26da3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"MuiContainer-root MuiContainer-maxWidthLg MuiContainer-disableGutters comp-section MuiContainer-paddingTopMd MuiContainer-paddingBottomFalse css-18cy0gx\"><div class=\"MuiContainer-root MuiContainer-maxWidthFalse comp-section__content css-14jkshp\"><div class=\"MuiGrid-root MuiGrid-container MuiGrid-spacing-xs-2 comp-grid section-container layout_onecol css-hcvbkk\"><div class=\"MuiGrid-root MuiGrid-item MuiGrid-grid-xs-12 MuiGrid-grid-sm-12 comp-grid-item comp-grid-item--text-mode--dark section layout_onecol content css-oco8c1\"><div class=\"comp-strap comp-strap--text-mode--dark MuiBox-root css-rl271r\"><div class=\"MuiContainer-root MuiContainer-maxWidthLg comp-strap__content css-n8ywp2\"><div class=\"c2-native-html-comp css-1ph1bo9\"><div class=\"comp-native-html MuiBox-root css-c7q33y\"><div class=\"\"><p>If you are not satisfied with your purchase, you can return it to us within thirty (30) days of shipment to you, and we will refund the cost of goods sold. All shipping costs are your responsibility.<\/p><p>This offer applies to factory direct sales to our customers in US and Canada only.\u00a0Please call 800.245.5676 before returning any items.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-246351013\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-246351013\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\" elementor-element elementor-element-ca33f1d e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"ca33f1d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-383e35f elementor-widget elementor-widget-heading\" data-id=\"383e35f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">US Taxes\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06b70b2 elementor-widget elementor-widget-text-editor\" data-id=\"06b70b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"MuiContainer-root MuiContainer-maxWidthLg MuiContainer-disableGutters comp-section MuiContainer-paddingTopMd MuiContainer-paddingBottomFalse css-18cy0gx\"><div class=\"MuiContainer-root MuiContainer-maxWidthFalse comp-section__content css-14jkshp\"><div class=\"MuiGrid-root MuiGrid-container MuiGrid-spacing-xs-2 comp-grid section-container layout_onecol css-hcvbkk\"><div class=\"MuiGrid-root MuiGrid-item MuiGrid-grid-xs-12 MuiGrid-grid-sm-12 comp-grid-item comp-grid-item--text-mode--dark section layout_onecol content css-oco8c1\"><div class=\"comp-strap comp-strap--text-mode--dark MuiBox-root css-rl271r\"><div class=\"MuiContainer-root MuiContainer-maxWidthLg comp-strap__content css-n8ywp2\"><div class=\"c2-native-html-comp css-1ph1bo9\"><div class=\"comp-native-html MuiBox-root css-c7q33y\"><div class=\"\"><p>Concept2 collects HI GET tax for orders shipping to Hawaii and sales tax for orders shipping to all other locations where state sales tax applies. Please note that shipping charges may also be taxable on shipments to these locations.<\/p><p>If you are tax exempt in one of these locations, Concept2 needs tax exempt certificates from you made out to Concept2, Inc. Please email these to\u00a0<a href=\"mailto:ar@concept2.com\">ar@concept2.com<\/a>\u00a0or fax them to 802.888.4791. If you are not tax exempt, sales tax will apply to any transaction shipping to one of these locations.<\/p><p>If there is no sales or GET tax on your transaction and you are not a tax-exempt entity, it is because Concept2 is not required to and does not collect sales, GET or use tax for the state to which the order is being delivered. Depending on the state\u2019s tax laws, you may be required to pay use tax to the state to which the order is being delivered. Contact the state\u2019s Tax Department to determine your use tax liability.<\/p><p><strong>TAX EXEMPT CUSTOMERS:<\/strong>\u00a0Tax is always reflected in our online shop. If you place an order online, and we have you in our system as being tax exempt for the location to which your order is shipping, the tax reflected on your Preliminary Order Reference will be removed from the order when it is processed at Concept2.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-246351014\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-246351014\" data-tab-index=\"4\" style=\"--n-tabs-title-order: 4;\" class=\" elementor-element elementor-element-180c123 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"180c123\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14a6082 elementor-widget elementor-widget-heading\" data-id=\"14a6082\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Canadian Taxes and Brokerage Fees\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2148a5e elementor-widget elementor-widget-text-editor\" data-id=\"2148a5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"MuiContainer-root MuiContainer-maxWidthLg MuiContainer-disableGutters comp-section MuiContainer-paddingTopMd MuiContainer-paddingBottomFalse css-18cy0gx\"><div class=\"MuiContainer-root MuiContainer-maxWidthFalse comp-section__content css-14jkshp\"><div class=\"MuiGrid-root MuiGrid-container MuiGrid-spacing-xs-2 comp-grid section-container layout_onecol css-hcvbkk\"><div class=\"MuiGrid-root MuiGrid-item MuiGrid-grid-xs-12 MuiGrid-grid-sm-12 comp-grid-item comp-grid-item--text-mode--dark section layout_onecol content css-oco8c1\"><div class=\"comp-strap comp-strap--text-mode--dark MuiBox-root css-rl271r\"><div class=\"MuiContainer-root MuiContainer-maxWidthLg comp-strap__content css-n8ywp2\"><div class=\"c2-native-html-comp css-1ph1bo9\"><div class=\"comp-native-html MuiBox-root css-c7q33y\"><div class=\"\"><p>All orders to Canada that total more than $0 USD will be shipped via UPS International Standard Service. Shipping costs displayed on this site for Canada do not include Canadian taxes or brokerage charges collected by UPS Canada. All shipments to Canada are subject to these additional fees.<\/p><p>Your shipment will be subject to the same sales and\/or goods and services taxes that the province or territory to which you are shipping typically collects. The amount of tax assessed will be based on the total value of your order. Please refer to your local and federal tax authorities if you have questions on these rates.<\/p><p><strong>Please Note:<\/strong><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e06545a elementor-widget elementor-widget-text-editor\" data-id=\"e06545a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n \t<li><em><span style=color:#FF0000;>These are estimates only and\u00a0may vary based on the current exchange rate.<\/em><\/span>\u00a0As such, they are subject to change.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-173df11 elementor-widget elementor-widget-text-editor\" data-id=\"173df11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n \t<li>Brokerage fees themselves are subject to provincial\/territorial sales and\/or goods and service taxes;\u00a0<em><span style=color:#FF0000;>the estimates listed here do not include these taxes<\/em>.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb8bacd elementor-widget elementor-widget-text-editor\" data-id=\"cb8bacd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Taxes and brokerage fees are based on the total value of your order.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24a4e77 elementor-widget elementor-widget-text-editor\" data-id=\"24a4e77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><em><span style=\"color: #ff0000;\">As of September 1, 2025, Concept2 Ergometers and Oars are not subject to the 25% Canadian reciprocal tariff on US origin goods. Certain spare parts, however, may still be subject to the tariff.<\/span><\/em><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4931591 elementor-widget elementor-widget-text-editor\" data-id=\"4931591\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Canadian taxes and brokerage fees are payable to the carrier, not to Concept2.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d49147 elementor-widget elementor-widget-text-editor\" data-id=\"1d49147\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>We encourage you to contact the carrier directly to better understand the taxes and brokerage fees your order will incur.\u00a0<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1cf0a3 elementor-widget elementor-widget-text-editor\" data-id=\"f1cf0a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<strong>Estimated Brokerage Fees:<\/strong><br>\n<strong><span style=color:#FF0000;>IMPORTANT: The estimates listed here are for the UPS brokerage fees only. They do NOT include tax assessed on the brokerage fee itself, nor the sales and\/or goods and services taxes assessed on the total order value.<\/strong>\u00a0<span style=color:#FF0000;>For further questions regarding UPS Canadian Brokerage Billing, or the total fees you will be expected to pay to take delivery of your order, please call UPS Canadian Brokerage Directly: 888.520.9090, and have your tracking number ready.<\/span>\n<br> <br>\n\nThe brokerage fee charged by UPS is comprised of 3 categories:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b755f7 elementor-widget elementor-widget-text-editor\" data-id=\"6b755f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>Entry Preparation Fee<\/li><li>Disbursement\/Bond Fee<\/li><li>Additional Fees<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77ff731 elementor-widget elementor-widget-text-editor\" data-id=\"77ff731\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The sum of the above is listed on the UPS charges as \u201cBrokerage Fee.\u201d Refer to the following chart for a breakdown.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Services Ordering &amp; Shipping Return Policy US Taxes Canadian Taxes and Brokerage Fees Ordering and Shipping What&#8217;s On This Page Where To Buy Shipping Information Shipping Costs For pricing and shipping information on oars, please see\u00a0Oar Pricing, Ordering and Shipping. Where to Buy oncept2 sells direct, shipping from locations in Morrisville, Vermont, and Salt Lake City, Utah. In addition to buying directly from Concept2, there are a small number of resellers who carry Concept2 products. Please note that aside from Concept2, we can\u2019t guarantee pricing nor whether a reseller will have our products in stock. If you\u2019re looking to try-before-you-buy, please check out our\u00a0erg finders\u00a0for locations near you that have our equipment. If you have any questions about a reseller, please call Concept2\u2019s Customer Service team, who will be happy to verify which companies participate in our program. Shipping Information Orders shipping within the US and Canada ship via UPS or FedEx Ground service. Orders totaling $0 USD ship via the United States Postal Service, regardless of destination. Orders typically ship within 1\u20133 business days of placement. Express shipping is available at an additional cost for phone orders only: 800.245.5676 (toll-free) Monday\u2013Friday, 9:30 a.m.\u20134 p.m. ET. When will I receive my order? Orders typically ship within 1\u20133 business days of placement. While we don\u2019t anticipate delays with Concept2 processing your order, UPS and FedEx have suspended their guaranteed services. Concept2 will not be held responsible for shipment delays. UPS Service information &gt; FedEx Service information &gt;\u00a0 Please track your package with the carrier to get the most accurate information about when it will be delivered If you are purchasing this as a gift, you can\u00a0download a gift acknowledgement\u00a0to give to the recipient while we work hard to get your order to you. Can I Ship to a business address? Yes, it is possible to ship to a business address. Can I schedule a specific Delivery Date? No, it is not possible to choose a specific date on which to receive your order; however, if you have a preferred date on which you would like your order to ship from Concept2, please place your order by phone: 800.245.5676 (toll-free) Monday\u2013Friday, 9:30 a.m.\u20134 p.m. ET. Is a signature required? No. All orders (including RowErg, SkiErg, and BikeErg orders) ship without a signature required. If you are not home at the time of delivery, UPS\/FedEx will leave the package where they would normally leave packages for your location. If you\u2019d like signature required delivery service, please place your order by phone: 800.245.5676 (toll-free) Monday\u2013Friday, 9:30 a.m.\u20134 p.m. ET. An additional fee may apply, and we cannot guarantee the carriers will comply, as they have suspended guaranteed services at this time. What are the shipping dimensions? Shipping dimensions for RowErgs, SkiErgs and BikeErgs are available on the relevant product page. What packaging is used? We use cardboard and recyclable expanded polystyrene (EPS) packaging to ship our RowErgs, SkiErgs and BikeErgs. Please recycle this packaging when possible: Find an EPS drop-off location in North America Notes 1\u00a0Shipping costs are subject to change without notice and may be subject to additional taxes.\u00a0See Note 5, below, for additional information. 2\u00a0Shipping costs listed for Canada do not include Canadian taxes or brokerage charges. All shipments to Canada are subject to these additional fees.\u00a0See Note 6, below, for additional information. 3\u00a0Parts, clothing and accessories not otherwise listed in the above charts that are purchased with a RowErg, SkiErg or BikeErg ship at no extra cost. 4\u00a0For locations other than those listed in the above charts, please refer to our\u00a0list of International Contacts\u00a0for purchasing Concept2 equipment. For countries\/territories in which we do not have an International Contact listed, please email\u00a0c2global@concept2.com\u00a0for more information. 5\u00a0US Taxes: Concept2 collects HI GET tax for orders shipping to Hawaii and sales tax for orders shipping to all other locations where sales tax applies. See\u00a0US Taxes\u00a0for more information. 6\u00a0Canadian Taxes and Brokerage: All orders to Canada that total more than $0 USD will be shipped via UPS International Standard Service. Shipping costs displayed on this site for Canada do not include Canadian taxes or brokerage charges collected by UPS Canada.\u00a0All shipments to Canada are subject to these additional fees. Return Policy If you are not satisfied with your purchase, you can return it to us within thirty (30) days of shipment to you, and we will refund the cost of goods sold. All shipping costs are your responsibility. This offer applies to factory direct sales to our customers in US and Canada only.\u00a0Please call 800.245.5676 before returning any items. US Taxes Concept2 collects HI GET tax for orders shipping to Hawaii and sales tax for orders shipping to all other locations where state sales tax applies. Please note that shipping charges may also be taxable on shipments to these locations. If you are tax exempt in one of these locations, Concept2 needs tax exempt certificates from you made out to Concept2, Inc. Please email these to\u00a0ar@concept2.com\u00a0or fax them to 802.888.4791. If you are not tax exempt, sales tax will apply to any transaction shipping to one of these locations. If there is no sales or GET tax on your transaction and you are not a tax-exempt entity, it is because Concept2 is not required to and does not collect sales, GET or use tax for the state to which the order is being delivered. Depending on the state\u2019s tax laws, you may be required to pay use tax to the state to which the order is being delivered. Contact the state\u2019s Tax Department to determine your use tax liability. TAX EXEMPT CUSTOMERS:\u00a0Tax is always reflected in our online shop. If you place an order online, and we have you in our system as being tax exempt for the location to which your order is shipping, the tax reflected on your Preliminary Order Reference will be removed from the order when it is processed at Concept2. Canadian Taxes and Brokerage Fees All orders to Canada that total more than $0 USD will be shipped via<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-4283","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/concept2.cz\/en\/wp-json\/wp\/v2\/pages\/4283","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/concept2.cz\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/concept2.cz\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/concept2.cz\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/concept2.cz\/en\/wp-json\/wp\/v2\/comments?post=4283"}],"version-history":[{"count":0,"href":"https:\/\/concept2.cz\/en\/wp-json\/wp\/v2\/pages\/4283\/revisions"}],"wp:attachment":[{"href":"https:\/\/concept2.cz\/en\/wp-json\/wp\/v2\/media?parent=4283"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}